Maestro PMS has partnered with Hotel Mogel Consulting Ltd. to externally evaluate hotel operations and ensure that owners are getting the most out of their technologies to maximize team productivity. As part of its core commitment to customer service and helping its clients succeed on all fronts, this partnership represents yet another way that Maestro continues to be a leader in hotel technology.
“Hotels are facing an existential dilemma,” said Adam Mogelonsky, partner at Hotel Mogel. “There’s so much that technologies can do to augment the guest experience and activate additional revenues along the customer journey. But the enormity of choice can hinder innovation. Hotels can be lost in the integrations, in meetings to decide on what technology to deploy next, and in what’s now known as ‘dashboard fatigue’ where there are simply too many systems that an employee must use.”
Hotel Mogel’s core offering is its Technology and Technology Assessment Service, or TNT, which examines the current state of a hotel company’s systems and workflows and then develops a critical path to implement new technologies that will have the greatest impact. in the art of the network. as well as inventions of procedures that will help a team work more efficiently.
“Process innovation is rarely just about getting better technology, but also about how groups communicate, compartmentalize tasks and make decisions,” Mogelonsky said. “Fine-tuning those spaces can lead to immense time savings in the long run as long as opportunities are taken advantage of more quickly to make sure visitors don’t miss out on profits and prices are reduced as temporarily as possible. “
Warren Dehan, president of Maestro, said today’s hoteliers are doing everything they can to ensure guest satisfaction is at an all-time high, but not at the expense of staff. He said worker satisfaction will have to take precedence over visitor satisfaction at all costs, and that this can’t be done well without technology.
“A leader is one who knows the way, goes the way, and shows the way,” Dehan said. “This famed quote by American Author John C. Maxwell is a true representation of Hotel Mogel. The company has helped countless hotel owners and tech vendors achieve financial success over the past 40-plus years. Today we are thrilled to add the TNT Hotel Evaluation Program to Maestro’s services offering. Now Maestro customers looking for technological implementation as a way to improve on labor costs, grow revenues (both rooms revenues and ancillary spend), increase team productivity, and fight against the hotel industry’s unprecedented rates of turnover, have access to professional consultants who can evaluate their tech stack on request and formulate a plan for success.”
TNT’s hotel evaluation program is designed to achieve profitability with the right mix of generation and groups. With the advent of synthetic intelligence equipment like ChatGPT, there are many tactics to improve how hotel groups can use generation to innovate their workflows and increase productivity. Hotels can do so much more with less.
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